Qingdao Municipal Engineering and Public Utility Bureau (QMEPUB) is one of the functional institutions of Qingdao municipal government, responsible for city infrastructure, public utility and environmental hygiene. It is located at NO.7 Yishui Road, Shinan District, neighboring the office building of Qingdao People’s Congress and Qingdao Political Consultation Congress. The bureau has seventeen sections, including Secretary Office, Planning Department, Department for Legislative Affairs, Finance Department, Auditing Department, Safety and Service Supervision Department, State-assets Administration Department (Foreign and Economic Department), Science and Technology Department, Urban Environmental Hygiene Department, Organization and Personnel Department, Publicity and Education Department, Correspondence and Visitation Department, Off-work and Retirement Department, Discipline Inspection Commission(Supervision Office), Organ Party Committee, Labor Union and the League Commission. In addition, the bureau subordinates administrations as follows: Municipal Wastewater Treatment Administration, Municipal Garbage Treatment Administration, Municipal Manure Treatment Administration, Municipal Water-supply Administration (Qingdao Municipal Water-saving Office), Municipal Heat supply Administration, Municipal Projects Maintenance Administration, Municipal Gas Supply Administration and Municipal 9611-hotline Service Administration. It also has the following subsidiary units, including Qingdao Municipal Public Utility Toll Center, Municipal Public Engineering Quality Monitoring Station, Qingdao Public Infrastructure Design and Research Institute, Qingdao Environmental Hygiene Research Institute, Municipal Public Utility Funds Management Office, Business Affairs Hall, Qingdao Hairun Water Supply Group Co., Ltd., Qingdao Taineng Gas Group Co., Ltd., Qingdao Heat & Power Group Co., Ltd., and Qingdao Solid Garbage Disposal Co., Ltd.. The whole system has 7909 cadres and staffs in all.

    QMEPUB takes its functions mainly in the following two aspects: firstly, trade management for water supply, gas supply, heat supply, wastewater treatment, public infrastructure and environmental hygiene; secondly, providing society with water, gas, heat and dealing with the waste treatment. QMEPUB allocates a business affairs hall in the yard of the bureau at NO.7 Yishui Road, serving for examination and approval of various trade management and dealing with business involved with water supply, heat supply and gas supply.

    In recent years, under the leadership of Qingdao Communist Party Commission and Municipal Government, QMEPUB conscientiously follows the important thought of “Three Represents”, intensifies reform, initiates new concepts, and has gradually cultivated a series of service brands with 96111 as the lead. Among them 96111-hotline service, which is also the first public service hotline in China, is identified as one of the six service brands in the first batch by Qingdao municipal government, and it has been awarded “State model unit of civilized trade construction” by CPC Civilization Committee. Besides, “Yuming service” of Qingdao Taineng Gas Group and “Warm every home” of Qingdao Heat &Power Group are respectively listed in the second and third batch of service brands by municipal government. Qingdao always takes the lead in water saving in China and thus has been awarded as “the excellent water-saving city” for three times. In October 2002, the Ministry of Construction and the State Economy and Trade Commission identified Qingdao as the “Water-saving city” and hence Qingdao becomes one of the first ten such cities in China.